Privacy Policy inakmega

1. Interpretation and Definitions

In this Privacy Policy, the following terms carry the meanings stated:

• "inakmega" refers to the online gambling platform operating under the domain https://inakmega.onl and all entities associated with it.
• "Member" or "you" refers to any individual who registers, accesses or uses the inakmega services.
• "Personal Data" means any information that can be used to identify you directly or indirectly.
• "Processing" refers to any operation carried out on Personal Data, including collection, storage, use, disclosure and deletion.
• "Third Party" refers to any entity other than inakmega and our own members.
• "Cookie" means a small data file stored on your device when you use our website.

2. Information We Collect

inakmega collects various categories of information depending on how you interact with our platform. This includes:

Information you provide directly:

• Full name as it appears on your identity card (MyKad) or passport
• Date of birth for age verification (21 years and above)
• An active email address and mobile phone number
• Account username and password
• e-wallet account information (Touch 'n Go eWallet, Boost, ShopeePay) or banking details for deposit and withdrawal purposes
• Identity verification documents uploaded during the KYC (Know Your Customer) process

Information collected automatically:

• IP address and general location data (country, state)
• Browser type, operating system and device type used
• Gambling activity records, betting history and playing habits
• Session duration, pages visited and interaction patterns within the platform
• Technical error log data and performance reports

3. Purpose of Personal Data Use

inakmega uses the personal information collected for lawful and specific purposes only. Your data is processed to:

• Create and manage your member account securely
• Process deposit transactions using DuitNow, FPX Online Banking and e-wallets, and manage withdrawals within 30 minutes to 3 hours
• Verify your identity and age (21 years and above) in accordance with licensing requirements
• Provide 24/7 customer support via live chat and email
• Detect and prevent fraud, money laundering and suspicious activity
• Deliver promotional information, bonus offers and account-related updates
• Comply with legal obligations and international licensing requirements
• Improve service quality and user experience through data analytics
• Manage the VIP loyalty programme and weekly cashback rewards

inakmega will not process your Personal Data for any purpose outside the scope stated above without obtaining your consent first.

4. Information Sharing and Disclosure

Your privacy is our top priority. inakmega does not sell or rent your Personal Data to any third party. However, there are limited circumstances in which we may need to share your information:

• Payment service providers: Transaction information is shared with approved payment processors (such as FPX, Touch 'n Go, DuitNow, Boost, ShopeePay and crypto platform providers) solely to enable your deposits and withdrawals to be processed.
• Game platform providers: Minimal technical data is shared with licensed game providers for session verification and game integrity purposes.
• Competent authorities: Where required by law, court order or direction from a regulatory body, we will disclose the necessary information.
• Fraud detection: Data may be shared with qualified third-party fraud detection service providers to protect the integrity of the platform.

5. Cookie Policy

The inakmega website uses cookies and similar tracking technologies to improve your user experience. The types of cookies we use are:

• Essential Cookies: Required for core website functions such as login, session verification and security. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how visitors use our website to help us improve our services.
• Functional Cookies: Store your preferences such as language, region and display settings to provide a more personalised experience.
• Analytics Cookies: Allow us to understand usage patterns and page performance in aggregate for technical improvement purposes.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of this website.

6. Data Security

inakmega implements comprehensive technical and organisational security measures to protect your Personal Data from unauthorised access, alteration, disclosure or destruction:

• SSL/TLS encryption for all data transfers between your browser and our servers
• Password storage using irreversible hashing methods
• Role-based access control for internal staff — only those who need access are permitted
• Continuous system monitoring to detect suspicious activity or intrusion attempts
• Regular security audits by independent parties to ensure compliance with current standards
• A clear incident response plan in the event of a data breach

7. Your Rights Regarding Personal Data

As an inakmega member, you have certain rights relating to your Personal Data. We are committed to respecting and facilitating the exercise of these rights:

• Right of Access: You have the right to request a copy of the Personal Data we hold about you.
• Right of Rectification: If your information is inaccurate or incomplete, you may request a correction at any time.
• Right of Erasure: In certain circumstances, you may request that your Personal Data be deleted from our systems.
• Right to Restrict Processing: You may request that we limit how we process your data while a complaint or review is pending.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive your Personal Data in a structured, machine-readable format.

To exercise any of the above rights, please contact our customer support team via live chat or email. Your request will be reviewed and responded to within a reasonable timeframe.

8. Data Retention Period

inakmega retains your Personal Data for as long as your account is active or as long as necessary for the purposes stated in this policy. The criteria that determine the retention period include:

• Legal and licensing requirements that require transaction records to be kept for a specified period
• Requirements for dispute resolution and contract compliance
• Technical requirements to support service continuity
• Your direct instruction to close your account and delete your data

When your Personal Data is no longer needed, we will securely delete or anonymise it so that it can no longer be personally associated with you.

9. Children and Age Restrictions

inakmega services are for individuals aged 21 and above only. We do not accept registrations from anyone under the age of 21 and do not knowingly collect personal information from children or minors.

Parents or guardians who believe their minor child's information has been collected unintentionally may contact us immediately via our support email for prompt action.

10. Changes to the Privacy Policy

inakmega reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made:

• The "Updated" date at the top of this page will be updated
• Notice will be delivered to members via their registered email or through in-platform notifications
• For significant material changes, re-consent may be required before you continue using the service

We encourage you to review this page regularly. Continued use of the inakmega platform after any changes take effect indicates your acceptance of the updated policy.

11. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your Personal Data, please contact our team:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the platform
• Service language: Malay and English

We aim to respond to all privacy-related enquiries thoroughly. Our customer support team is ready to help you understand your rights and resolve any privacy-related issues.